Service Disruption

Service Disruption refers to an interruption or significant alteration in the normal functioning of a service, which can affect its availability, performance, or quality. This term is commonly used in various industries, particularly in telecommunications, transportation, and IT services. A service disruption can arise from numerous causes, including technical failures, maintenance activities, natural disasters, or external factors like supply chain issues. The impact of a service disruption can range from minor inconveniences to major operational challenges, often requiring immediate attention to restore normal service levels. Organizations typically implement strategies to minimize service disruptions, such as backup systems, contingency planning, and communication protocols to inform affected users.